Cloud Telephony & IVR · Customer Support & Helpdesk Software

Ozonetel logo

Ozonetel review

Cloud contact centre with omnichannel support and IVR.

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Best for
Contact centres and support teams
Free plan
No (trial may exist)
Pricing
Check the provider's website for current pricing in your currency.
Company origin
India

Overview

Ozonetel is cloud contact centre with omnichannel support and IVR. It is a strong fit for contact centres and support teams. It is built with Indian businesses in mind, including local tax and compliance features.

Pros

  • Contact-centre features
  • Omnichannel

Cons

  • More than a small team needs

Who should consider Ozonetel?

Consider it if you are among contact centres and support teams. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.

Ozonetel alternatives

SoftwareBest forFree planOrigin
Freshsales logoFreshsalesSales teams that want built-in phone and emailYesINVisit
Exotel logoExotelBusinesses handling high call volumes with IVR and call routingNo (trial may exist)INVisit
Knowlarity logoKnowlaritySales and support teams needing virtual numbers and IVRNo (trial may exist)INVisit
MyOperator logoMyOperatorSMBs wanting an office phone system on mobileNo (trial may exist)INVisit
TeleCRM logoTeleCRMCalling-heavy teams that follow up leads by phone and WhatsAppVerifyINVisit

See all Ozonetel alternatives →

Compare Ozonetel

Frequently asked questions

Does Ozonetel have a free plan?
It does not offer a permanent free plan, though a free trial may be available.
What is Ozonetel best for?
Contact centres and support teams.
What are the best alternatives to Ozonetel?
Freshsales, Exotel, Knowlarity, MyOperator, TeleCRM.