CRM Software · Cloud Telephony & IVR

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Freshsales review

Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

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Best for
Sales teams that want built-in phone and email
Free plan
Yes
Pricing
Check the provider's website for current pricing in your currency.
Company origin
India

Overview

Freshsales is sales CRM from Freshworks with built-in calling, email sequences and deal pipelines. It is a strong fit for sales teams that want built-in phone and email. It is built with Indian businesses in mind, including local tax and compliance features.

Pros

  • Built-in phone and email
  • Clean UI
  • AI deal insights

Cons

  • Some features locked to higher plans

Who should consider Freshsales?

Consider it if you are among sales teams that want built-in phone and email. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.

Freshsales alternatives

SoftwareBest forFree planOrigin
HubSpot CRM logoHubSpot CRMSmall teams starting with a CRM for the first timeYesUSVisit
Pipedrive logoPipedriveSmall sales teams focused on pipeline managementNo (trial may exist)EEVisit
Odoo logoOdooGrowing businesses that want one modular ERPYesBEVisit
Brevo logoBrevoBusinesses that want email, SMS and WhatsApp campaigns togetherYesFRVisit
monday.com logomonday.comTeams that want colourful, flexible work boardsYesILVisit
Bitrix24 logoBitrix24Small teams wanting CRM, tasks and chat in one free toolYesUSVisit

See all Freshsales alternatives →

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Frequently asked questions

Does Freshsales have a free plan?
Yes, it offers a free plan or free tier with limits. Check current limits on the provider's website.
What is Freshsales best for?
Sales teams that want built-in phone and email.
What are the best alternatives to Freshsales?
HubSpot CRM, Pipedrive, Odoo, Brevo, monday.com.