CRM Software

Freshsales vs Salesforce Sales Cloud

Both are crm software. The short answer: choose Freshsales if you are sales teams that want built-in phone and email; choose Salesforce Sales Cloud if you are mid-sized and large sales organisations.

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Freshsales logo FreshsalesSalesforce Sales Cloud logo Salesforce Sales Cloud
Best forSales teams that want built-in phone and emailMid-sized and large sales organisations
Free planYesNo (trial may exist)
PricingSee providerSee provider
Built for IndiaYesGlobal
CategoriesCRM Software, Cloud Telephony & IVRCRM Software
Strengths
  • Built-in phone and email
  • Clean UI
  • AI deal insights
  • Extremely powerful
  • Huge ecosystem
Watch out for
  • Some features locked to higher plans
  • Costly and complex for small businesses
Visit FreshsalesVisit Salesforce Sales Cloud

Which should you choose?

Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

Salesforce Sales Cloud: The leading enterprise CRM with deep customisation and an enormous ecosystem.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.