E-commerce Platforms

Salesforce Commerce Cloud logo

Salesforce Commerce Cloud review

Enterprise B2C and B2B commerce platform from Salesforce.

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Best for
Large retailers wanting commerce tied to Salesforce CRM
Free plan
No (trial may exist)
Pricing
Check the provider's website for current pricing in your currency.
Company origin
United States

Overview

Salesforce Commerce Cloud is enterprise B2C and B2B commerce platform from Salesforce. It is a strong fit for large retailers wanting commerce tied to Salesforce CRM. It is used internationally — check that it supports your country's tax rules, currency and payment methods.

Pros

  • Enterprise scale
  • Deep CRM integration

Cons

  • Expensive
  • Needs implementation partners

Who should consider Salesforce Commerce Cloud?

Consider it if you are among large retailers wanting commerce tied to Salesforce CRM. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.

Salesforce Commerce Cloud alternatives

SoftwareBest forFree planOrigin
Wix logoWixSmall businesses wanting a drag-and-drop websiteYesILVisit
Shopify logoShopifyBrands launching a serious online storeNo (trial may exist)CAVisit
WooCommerce logoWooCommerceWordPress users who want full control of their storeYesUSVisit
BigCommerce logoBigCommerceGrowing brands needing a scalable hosted storeNo (trial may exist)USVisit
Shopify Plus logoShopify PlusHigh-volume brands needing enterprise e-commerceNo (trial may exist)CAVisit
Adobe Commerce (Magento) logoAdobe Commerce (Magento)Large catalogues needing deep customisationNo (trial may exist)USVisit

See all Salesforce Commerce Cloud alternatives →

Compare Salesforce Commerce Cloud

Salesforce Commerce Cloud vs WixSalesforce Commerce Cloud vs ShopifySalesforce Commerce Cloud vs WooCommerceSalesforce Commerce Cloud vs BigCommerceSalesforce Commerce Cloud vs Shopify PlusSalesforce Commerce Cloud vs Adobe Commerce (Magento)Salesforce Commerce Cloud vs commercetoolsSalesforce Commerce Cloud vs VTEX

Frequently asked questions

Does Salesforce Commerce Cloud have a free plan?
It does not offer a permanent free plan, though a free trial may be available.
What is Salesforce Commerce Cloud best for?
Large retailers wanting commerce tied to Salesforce CRM.
What are the best alternatives to Salesforce Commerce Cloud?
Wix, Shopify, WooCommerce, BigCommerce, Shopify Plus.