E-commerce Platforms

Salesforce Commerce Cloud vs commercetools

Both are e-commerce platforms. The short answer: choose Salesforce Commerce Cloud if you are large retailers wanting commerce tied to Salesforce CRM; choose commercetools if you are enterprises building headless, API-first commerce.

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Salesforce Commerce Cloud logo Salesforce Commerce Cloudcommercetools logo commercetools
Best forLarge retailers wanting commerce tied to Salesforce CRMEnterprises building headless, API-first commerce
Free planNo (trial may exist)No (trial may exist)
PricingSee providerSee provider
Built for IndiaGlobalGlobal
CategoriesE-commerce PlatformsE-commerce Platforms
Strengths
  • Enterprise scale
  • Deep CRM integration
  • Flexible API-first architecture
Watch out for
  • Expensive
  • Needs implementation partners
  • Requires developers
Visit Salesforce Commerce CloudVisit commercetools

Which should you choose?

Salesforce Commerce Cloud: Enterprise B2C and B2B commerce platform from Salesforce.

commercetools: Headless commerce platform for custom storefronts and channels.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all e-commerce platforms compared.