WhatsApp Marketing & Business API Tools · Customer Support & Helpdesk Software · AI Chatbots for Customer Service

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WATI review

WhatsApp API platform with team inbox, chatbots and broadcasts.

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Best for
Support and sales teams sharing one WhatsApp number
Free plan
No (trial may exist)
Pricing
Check the provider's website for current pricing in your currency.
Company origin
Hong Kong

Overview

WATI is whatsApp API platform with team inbox, chatbots and broadcasts. It is a strong fit for support and sales teams sharing one WhatsApp number. It is used internationally — check that it supports your country's tax rules, currency and payment methods.

Pros

  • Easy chatbot builder
  • Team inbox

Cons

  • Per-conversation charges add up

Who should consider WATI?

Consider it if you are among support and sales teams sharing one WhatsApp number. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.

WATI alternatives

SoftwareBest forFree planOrigin
Brevo logoBrevoBusinesses that want email, SMS and WhatsApp campaigns togetherYesFRVisit
WhatsApp Business App logoWhatsApp Business AppSmall businesses replying to customers one-to-oneYesUSVisit
ManyChat logoManyChatCreators and brands automating Instagram DMsYesUSVisit
Interakt logoInteraktD2C brands running WhatsApp campaigns and notificationsNo (trial may exist)INVisit
AiSensy logoAiSensySmall businesses starting with WhatsApp broadcasts and chatbotsVerifyINVisit
Gallabox logoGallaboxSales teams qualifying leads on WhatsAppVerifyINVisit

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Frequently asked questions

Does WATI have a free plan?
It does not offer a permanent free plan, though a free trial may be available.
What is WATI best for?
Support and sales teams sharing one WhatsApp number.
What are the best alternatives to WATI?
Brevo, WhatsApp Business App, ManyChat, Interakt, AiSensy.