- Best for
- Support and sales teams sharing one WhatsApp number
- Free plan
- No (trial may exist)
- Pricing
- Check the provider's website for current pricing in your currency.
- Company origin
- Hong Kong
Overview
WATI is whatsApp API platform with team inbox, chatbots and broadcasts. It is a strong fit for support and sales teams sharing one WhatsApp number. It is used internationally — check that it supports your country's tax rules, currency and payment methods.
Pros
- Easy chatbot builder
- Team inbox
Cons
- Per-conversation charges add up
Who should consider WATI?
Consider it if you are among support and sales teams sharing one WhatsApp number. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.
WATI alternatives
| Software | Best for | Free plan | Origin | |
|---|---|---|---|---|
| Businesses that want email, SMS and WhatsApp campaigns together | Yes | FR | Visit | |
| Small businesses replying to customers one-to-one | Yes | US | Visit | |
| Creators and brands automating Instagram DMs | Yes | US | Visit | |
| D2C brands running WhatsApp campaigns and notifications | No (trial may exist) | IN | Visit | |
| Small businesses starting with WhatsApp broadcasts and chatbots | Verify | IN | Visit | |
| Sales teams qualifying leads on WhatsApp | Verify | IN | Visit |