- Best for
- Small online stores adding live chat and an AI bot
- Free plan
- Yes
- Pricing
- Check the provider's website for current pricing in your currency.
- Company origin
- Poland
Overview
Tidio is live chat and AI chatbot for websites and stores. It is a strong fit for small online stores adding live chat and an AI bot. It is used internationally — check that it supports your country's tax rules, currency and payment methods.
Pros
- Free plan
- Easy store integrations
Cons
- AI features cost extra
Who should consider Tidio?
Consider it if you are among small online stores adding live chat and an AI bot. Before you buy, test it with a week of real work, check the price for your number of users, and confirm you can export your data if you switch later.
Tidio alternatives
| Software | Best for | Free plan | Origin | |
|---|---|---|---|---|
| Support and sales teams sharing one WhatsApp number | No (trial may exist) | HK | Visit | |
| Larger support teams needing a mature platform | No (trial may exist) | US | Visit | |
| Teams that want email support to feel personal | Verify | US | Visit | |
| Support teams automating answers with an AI agent | No (trial may exist) | US | Visit | |
| Small support teams starting with ticketing | Yes | IN | Visit | |
| Zoho users who want support linked to CRM | Yes | IN | Visit |
Compare Tidio
Tidio vs WATITidio vs ZendeskTidio vs Help ScoutTidio vs Intercom FinTidio vs FreshdeskTidio vs Zoho DeskTidio vs Ozonetel
Frequently asked questions
Does Tidio have a free plan?
Yes, it offers a free plan or free tier with limits. Check current limits on the provider's website.
What is Tidio best for?
Small online stores adding live chat and an AI bot.
What are the best alternatives to Tidio?
WATI, Zendesk, Help Scout, Intercom Fin, Freshdesk.