CRM Software

Bitrix24 vs Pipedrive

Both are crm software. The short answer: choose Bitrix24 if you are small teams wanting CRM, tasks and chat in one free tool; choose Pipedrive if you are small sales teams focused on pipeline management.

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Bitrix24 logo Bitrix24Pipedrive logo Pipedrive
Best forSmall teams wanting CRM, tasks and chat in one free toolSmall sales teams focused on pipeline management
Free planYesNo (trial may exist)
PricingSee providerSee provider
Built for IndiaGlobalGlobal
CategoriesCRM Software, Project Management ToolsCRM Software
Strengths
  • Generous free plan
  • Many tools in one
  • Very clear pipeline view
  • Quick to adopt
  • Good mobile app
Watch out for
  • Interface can feel busy
  • No free plan
  • Marketing features are add-ons
Visit Bitrix24Visit Pipedrive

Which should you choose?

Bitrix24: All-in-one workspace with CRM, tasks, chat and website builder.

Pipedrive: Visual pipeline CRM designed around deals and sales activities.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.